1. Introduction
This Privacy Policy explains how NumeHash collects, uses, stores, shares and protects personal data when you use the NumeHash website, applications, Creator Marketplace, Business Center, messaging, calling, meetings, rewards, wallet and related services.
“NumeHash”, “we”, “us” or “our” means the operator of the NumeHash Platform. “User”, “you” or “your” means a person using NumeHash.
2. Information we collect
Account information
Name, email address, username or handle, securely processed password information, email-verification status, registration date, account status and referral information.
Profile information
Profile and cover images, biography, headline, location, languages, interests, skills, niches, professional experience, creator experience, websites, social accounts, portfolios and company details that you choose to provide.
Content and communications
Posts, reels, videos, images, articles, captions, comments, reactions, messages, attachments, call and meeting metadata, reports, support requests and moderation records.
Creator and campaign information
Creator applications, public professional-account information, audience metrics, campaign applications, pitches, offers, orders, deliverables, performance information, earnings and payout records.
Reward and transaction information
Point balances, reward transactions, eligible activities, referrals, redemption requests, payout information, payment references and administrative decisions.
Device, browser and security information
Device and browser identifiers, browser characteristics, operating system, device-family information, login timestamps, IP and approximate network information, security cookies, hashed fingerprints, linked-device risk signals and enforcement history.
A shared internet connection or IP address alone is not used as the only basis to conclude that two accounts belong to the same person.
Usage information
Pages and features used, content viewed, searches, clicks, sessions, errors, performance, notifications, communications and reward-related interactions.
3. How we use personal data
We may use personal data to:
- Create, verify, secure and manage accounts.
- Display profiles and user content.
- Operate feeds, recommendations, search and discovery.
- Enable messaging, calls and meetings.
- Operate creator campaigns, business services and collaboration orders.
- Calculate, credit, review, reverse and redeem reward points.
- Detect spam, fake accounts, linked devices, fraud and reward manipulation.
- Provide customer support and handle grievances.
- Send operational, policy, security and legally required communications.
- Improve performance, features, safety and accessibility.
- Comply with law and establish, exercise or defend legal claims.
4. Consent and permitted processing
Where consent is the appropriate basis, NumeHash will request consent through a clear affirmative action for specified purposes. You may withdraw consent through available settings or by contacting us.
Withdrawal does not affect processing already lawfully completed. Certain services may stop working when processing required to provide those services is withdrawn.
We may also process information where permitted or required by applicable law, including for security, fraud prevention, legal compliance and legitimate service operation.
5. Public information
Public profiles, posts, reels, articles, comments and other public activity may be viewed, shared or indexed according to the feature and your settings.
Information intentionally made public may be copied or shared by others outside NumeHash. NumeHash cannot control every independent use of information that a user publishes publicly.
6. Recommendations and automated security decisions
NumeHash may use automated systems to rank content, recommend connections, detect spam, identify unusual behaviour, link high-confidence device evidence, restrict reward eligibility and flag redemptions for manual review.
Security decisions may consider account history, device evidence, reward patterns, engagement patterns and prior violations. A user may request manual review where an automated security decision materially affects account access or redemption.
9. Data retention
Information is retained only for as long as reasonably required to provide services, maintain account and transaction records, prevent fraud, complete campaigns or redemptions, resolve disputes, enforce agreements and meet legal obligations.
When an account is deleted, NumeHash may remove or anonymise profile and content information while retaining limited non-identifying audit, ledger, security or legal records where necessary.
10. Security
NumeHash uses administrative, organisational and technical safeguards designed to protect personal data, including access controls, encryption in transit, password hashing, token revocation, device and login monitoring, restricted administrative access, audit logs, fraud detection and recovery procedures.
No online system can guarantee absolute security. Users should use strong passwords and protect access to their email and devices.
11. Personal-data breaches
Where a personal-data breach creates a notification obligation, NumeHash will take reasonable containment and remediation steps and notify affected users and relevant authorities in the form and timeframe required by applicable law.
12. International processing
NumeHash or its service providers may process information using infrastructure located outside the user’s state or country. Where cross-border processing occurs, NumeHash will apply contractual, technical and legal safeguards required under applicable law.
13. Your privacy rights
Subject to applicable law, you may request information about personal data being processed, correction of inaccurate data, completion or updating of incomplete data, erasure of eligible data, withdrawal of consent, grievance redressal and nomination of another person to exercise rights where legally permitted.
Requests may require reasonable identity verification and may be limited where retention or processing is required by law, fraud prevention, security or legal claims.
14. Age requirement and children
NumeHash accounts, creator campaigns and reward participation are intended for persons aged 18 or above unless NumeHash introduces a separately reviewed child-safety and verifiable parental-consent process.
Users must not provide false age information. Where we learn that a person below the permitted age created an account without the required authorisation, we may restrict or remove the account and related data, subject to lawful retention requirements.
15. Account deletion
Users may request account deletion through the available account process. Certain information may remain temporarily or in restricted form when necessary for fraud prevention, reward and financial ledgers, legal claims, lawful record retention, investigation of violations or protection against repeated abuse.
Where possible, retained records will be minimised, restricted or anonymised.
16. Policy and service communications
NumeHash may send essential communications relating to registration, verification, account security, policy updates, reward eligibility, creator campaigns, orders, redemptions, support and moderation decisions.
Essential service communications are different from optional promotional marketing.
17. Privacy and grievance contacts
Data/Privacy Contact
Nida Parveen
nidapareen@numehash.com
Grievance Officer
Anamika Sahu
anamikasahu@numehash.com
Please include your account email or username and a clear description of the request. NumeHash may ask for information required to verify identity.
18. Changes to this Policy
We may update this Privacy Policy to reflect changes in law, services, security practices or data processing. Material changes may be communicated through NumeHash Inbox, email, notification or a prominent Platform notice.